Salesforce Service Cloud Consultant (legacy) — Question 8

A lead sharing rule has been defined so that leads owned by the record owner are shared with the public group called "Sales Team."
Who will have access to these records, assuming that a private sharing model is in place on these objects and there are no sharing rules defined for those objects, when the lead is converted to an account, contact, and opportunity?

Answer options

• A. The record owner will be the only person who is able to access the account, contact, and opportunity records.
• B. The record owner, all members of the public group, and a group called "Sales team" will be able to access the three records.
• C. The record owner and anyone above the record owner in the role hierarchy will be able to access the three records.
• D. The record owner, all members of the public group, and a group called "Sales team", and anyone above any group member in the role hierarchy will be able to access the three records.

Correct answer: C

Explanation

The correct answer is C because, in a private sharing model, access is limited to the record owner and those above them in the role hierarchy. Options A and B incorrectly suggest access for members of the public group, while D includes additional access that is not provided under a private sharing model.