Salesforce Service Cloud Consultant (legacy) — Question 5

Universal Containers uses a custom object named "Analysis", which is the child in a master-detail relationship with the Opportunity object. Sales teams use this object to create requests for supporting research. Sales teams use the Salesforce Mobile App and want to easily create new Analysis records from their phones.
What should a consultant recommend to meet this requirement?

Answer options

• A. Create a Visualforce page.
• B. Create an Action.
• C. Create a related list button.
• D. Create a custom object tab.

Correct answer: D

Explanation

Creating a custom object tab allows users to easily access and create new Analysis records directly from the Salesforce Mobile App, which enhances usability. While Visualforce pages and actions can be used for custom functionality, they do not provide the straightforward access that a tab does. A related list button is also limited to existing records and does not facilitate new record creation as effectively as a custom object tab.