Salesforce Service Cloud Consultant (legacy) — Question 10

Universal Containers is planning to hire more sales representatives in response to three consecutive quarters of rapid growth. To optimize their sales impact, the sales management team wants to develop a better sales territory structure. Which two data points should the sales management team consider when developing the new sales territories? (Choose two.)

Answer options

• A. Attributes needed to segment and categorize customers.
• B. Distance between customer headquarters and their sales representatives
• C. Average number of customers managed by a sales representative.
• D. Number of currencies needed to support each sales territory.

Correct answer: A, D

Explanation

The correct answers, A and D, are essential as segmenting customers effectively helps in targeting the right market, while understanding currency needs ensures smooth transactions within each territory. Options B and C, while relevant to logistics and workload, do not directly influence the strategic structuring of sales territories.