Salesforce Certified Sharing and Visibility Architect — Question 49
Universal Containers (UC) has Affiliates who sell containers in countries where UC does not have a local office. UC has leveraged the Partner Community to manage the sales cycle. One of their affiliates has exponentially grown in the last years and restructured its internal sales team with the following structure:
Sales VP – –> Director of Sales – –> Sales Manager – –> Sales Reps
UC would like to have the ability to open up access to the sales opportunities according to the above structure.
What is the main problem a Salesforce Architect will face to provide a solution?
Answer options
- A. Partner User Roles are limited to three levels.
- B. Partner Community does not support Role Hierarchy.
- C. Super User does not work in Partner Community.
- D. The Channel manager Role cannot be shared with Partner Community.
Correct answer: A
Explanation
The correct answer is A because Partner User Roles in Salesforce are indeed limited to three levels, which restricts the ability to mirror complex organizational structures like the one described. Option B is incorrect because the Partner Community does support role hierarchy, albeit with limitations. Option C is not relevant as the Super User feature can be configured in Partner Communities, and option D is incorrect because the Channel Manager role can be utilized within the Partner Community.