Salesforce Certified Sales Cloud Consultant — Question 99

The sales manager at Cloud Kicks has proposed that the consultant hold one large discovery meeting with 250 employees who use Salesforce currently to gain information to improve adoption.

What are the three efficient approaches the consultant could recommend to the sales manager? (Choose three.)

Answer options

• A. Send a survey to all employees asking for a list of desired charges.
• B. Ask all employees to email their ideas and feedback to the consultant.
• C. Ask management to select which employees should participate in sessions.
• D. Arrange multiple sessions with small groups of employees.
• E. Meet with a large group of employees to listen to then feedback.

Correct answer: B, D, E

Explanation

Option B is correct because asking employees to email their ideas allows for diverse input and individual reflection. Option D is also effective, as smaller sessions can facilitate more in-depth discussions and engagement. Option E, while it gathers feedback, may not be as efficient as the other methods in terms of ensuring every voice is heard.