Salesforce Certified Sales Cloud Consultant — Question 76

Cloud Kicks (CK) is Implementing Sales Cloud and expects hundreds of new Accounts will be added into Salesforce on a daily basis. CK has an automated process to assign the Account owners. If no assignment can be made for an Account, it will be assigned to a fictitious owner and a person will manually review and re-assign it at a later date. At any given time, a fictitious owner may have more than 10,000 Account records assigned to it.

Which two solutions should the consultant recommend when CK sets up the new Account process? (Choose two.)

Answer options

• A. Assign the Modify All Data system permission to the fictitious owner.
• B. Keep the fictitious owner out of public groups that could be used in sharing rules.
• C. Place the fictitious owner in a separate role at the top of the role hierarchy.
• D. Add the fictitious owner to a role at the lowest level of the role hierarchy.

Correct answer: B, C

Explanation

Option B is correct because keeping the fictitious owner out of public groups prevents unwanted sharing of the Account records assigned to it. Option C is also correct as placing the fictitious owner at the top of the role hierarchy ensures better control and visibility over the accounts without unnecessary access issues. Options A and D are not advisable since granting broad permissions or placing the owner at a lower role level may lead to complications in data management and access control.