Salesforce Certified Sales Cloud Consultant — Question 67

Universal Containers is planning to implement Salesforce Sales Cloud to support its professional services division. The Universal Containers sales team wants to easily see customer purchasing activity on account, contact, and contract detail pages.
What should a consultant recommend to meet this requirement?

Answer options

• A. Enable Salesforce Console for Sales to see customer purchasing activity.
• B. Create a custom object related to the account, contact, and contract objects.
• C. Enable the Orders object in Salesforce to track customer purchases.
• D. Create a global publisher action to view all customer purchasing activity.

Correct answer: C

Explanation

The correct answer is C because enabling the Orders object allows Salesforce to track and manage customer purchases effectively. Options A and D do not directly address the need to track purchasing activity, while option B involves creating a custom solution that may not be necessary when the Orders object is already available.