Salesforce Certified Sales Cloud Consultant — Question 62

Delivery wants to get notifications when machines that fold the boxes are malfunctioning so they can communicate to subscribers when the shipment may be delayed.

What should the consultant recommend?

Answer options

• A. Salesforce-to-Salesforce
• B. Workflow rules with email alerts
• C. Salesforce Connect
• D. Platform Events

Correct answer: D

Explanation

The correct answer is D, Platform Events, as they provide a way to send real-time notifications about system events like machine malfunctions. Options A, B, and C do not offer the same level of immediate, event-driven notifications that the delivery team requires for timely communication.