Salesforce Certified Sales Cloud Consultant — Question 60

Cloud Kicks (CK) has an external ERP system which stores product order information. CK wants to view those orders as a related list on the account record in real time.

Which solution should the consultant recommend?

Answer options

• A. Create custom object product order information in Salesforce, run a nightly scheduler to get details from ERP, and add the custom object as a related list on the account.
• B. Create a Lightning Component, and using REST integration, get the real-time product order information from ERP.
• C. Implement Salesforce-to-Salesforce Connect to get real-time product order information and add it as a related list on the account.
• D. Implement Salesforce Connect and an external object to get real-time product order information and add the custom object as a related list on the account.

Correct answer: D

Explanation

The correct answer, D, is appropriate as it leverages Salesforce Connect to access external data in real-time and displays it on the account as a related list. Option A is incorrect because a nightly scheduler does not provide real-time access. Option B, while it offers real-time data retrieval, does not integrate seamlessly as a related list. Option C incorrectly suggests using Salesforce-to-Salesforce Connect, which is not designed for external ERP integrations.