Salesforce Certified Sales Cloud Consultant — Question 58

Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month club. Regional Sales Managers (RSM) must approve discounts greater than 5%. Regional Vice Presidents (RVP) must approve discounts greater than 10%.

Which two steps should a consultant recommend to satisfy these requirements? (Choose two.)

Answer options

• A. Create two approval processes, one for the RSM, and one for the RVP.
• B. Create a process with Process Builder to automatically submit approval for discounts of 5% or larger.
• C. Create a two-step approval process for the RSM and RVP as approvers.
• D. Configure a Process Builder approval task and email to notify the RSM and RVP.

Correct answer: B, C

Explanation

Option B is correct because it automates the approval process for discounts of 5% or more, aligning with the requirement for RSM approval. Option C is also correct as it establishes a two-step approval process that includes both RSM and RVP, ensuring all necessary approvals are obtained. Options A and D do not directly address the requirements for automatic approval for discounts, making them less effective solutions.