Salesforce Certified Sales Cloud Consultant — Question 38

Northern Trail Outfitters' sales representatives have to be certified to sell items in its Professional catalog.
Which two ways should Salesforce be set up to prevent those who are NOT certified from adding these items to opportunities? (Choose two.)

Answer options

• A. Utilize a separate price book for the products requiring certification and only share the price book to users who are certified.
• B. Utilize a validation rule on opportunity products to prevent them from adding products marked as requiring certification if they are NOT certified.
• C. Utilize a criteria-based sharing rule on products marked as requiring certification to only share the products to users who are certified.
• D. Utilize a validation rule on products marked as requiring certification to prevent them from being added to an opportunity.

Correct answer: A, B

Explanation

The correct answers are A and B. Answer A is valid because creating a separate price book allows only certified users access to the products. Answer B is also correct as a validation rule can effectively prevent non-certified users from adding those products to opportunities. Options C and D are incorrect because sharing rules do not prevent adding products to opportunities, and a validation rule on the products themselves doesn't restrict their addition to opportunities.