Salesforce Certified Sales Cloud Consultant — Question 26

Universal Containers sells two product lines that each use a distinct selling methodology. Additionally, each product line captures different information that is used to sell the products.
What should a consultant recommend to support selling the two product lines?

Answer options

• A. Create two page layouts and two sales processes; assign them to the respective product lines to collect relevant information.
• B. Create one page layout, two sales processes, and validation rules to capture relevant opportunity information.
• C. Create two sales processes and two page layouts; assign them to two different opportunity record types for each product line.
• D. Create two page layouts, one opportunity record type, and one workflow rule to assign the correct page layout to the record type.

Correct answer: C

Explanation

The correct answer, C, suggests creating separate sales processes and page layouts assigned to different opportunity record types, which is effective for managing distinct product lines. Option A is incorrect because using two sales processes without record types may limit flexibility. Option B fails to address the need for distinct page layouts, and option D's single record type does not adequately separate the two product lines.