Salesforce Certified Sales Cloud Consultant — Question 219

At a kickoff meeting for a new project, a consultant starts gathering information to be used in the project implementation plan. They ask the participants to define what project success will look like.

Which strategy is the consultant using?

Answer options

• A. Discovery
• B. Challenge Framing
• C. Design Direction

Correct answer: A

Explanation

The consultant is employing the Discovery strategy, which focuses on gathering insights and defining success metrics at the outset of a project. Challenge Framing involves identifying challenges rather than defining success, and Design Direction pertains to the creative phase of project development, which comes after success criteria have been established.