Salesforce Certified Sales Cloud Consultant — Question 200

The admin at Universal Containers is attempting to retire a Product that is being replaced by a newer version, but they are receiving an error because the Product is associated to an Opportunity.

What should the consultant recommend to resolve the issue most efficiently?

Answer options

• A. Archive the Product or Price Book and each related Price Book entry.
• B. Remove the related Product from all Opportunities and Quotes.
• C. Edit the Product record and uncheck the Active field.
• D. Create a Flow to automatically delete the Product from the Price Book.

Correct answer: B

Explanation

The correct answer is B because removing the Product from all related Opportunities and Quotes is necessary to disassociate it before it can be retired. Options A and D do not address the core issue of the Product being linked to an Opportunity, while option C does not eliminate the association, allowing the error to persist.