Salesforce Certified Sales Cloud Consultant — Question 2
Universal Containers sells three unique products and each product has its own sales process. The company qualifies prospects for the three products in a consistent manner; however, once the customer has shown interest, the sales representatives must follow the relevant product's sales process.
Which two solutions should a consultant recommend to meet these requirements? (Choose two.)
Answer options
- A. Create sales stages that align with opportunity record types.
- B. Define the default opportunity teams for each opportunity record type.
- C. Configure opportunity record types for each sales process.
- D. Define sales processes to map to each opportunity record type.
Correct answer: C, D
Explanation
The correct answers, C and D, ensure that each unique product's sales process is effectively mapped to its respective opportunity record type, allowing for tailored sales strategies. Options A and B do not directly address the requirement of aligning specific sales processes with product interests, making them less suitable for this scenario.