Salesforce Certified Sales Cloud Consultant — Question 192

Cloud Kicks has enabled Orders to track and manage customer requests for products. The sales team has requested a process to return or reduce the quantity of activated Orders.

Which two Salesforce features should a consultant recommend to meet this requirement? (Choose two.)

Answer options

• A. Enable Zero Quantity Orders.
• B. Enable Orders without Price Books. B. Enable Negative Quantity for Order Products.
• C. Enable Reduction Orders.

Correct answer: A, C

Explanation

The correct answers, A and C, provide functionalities specifically designed to manage the quantity of Orders effectively. Option A allows for processing Orders with zero quantities, while option C introduces Reduction Orders for decreasing quantities. Options B and D do not address the specific needs for returning or reducing Orders as required.