Salesforce Certified Sales Cloud Consultant — Question 186

Cloud Kicks is undergoing a GDPR-focused implementation to ensure access to personal information data is limited to only users who need access to a company's account. Cloud Kicks has a private Account model.
How should the Consultant provide specific Account access to the Renewals and Sales Operations teams?

Answer options

• A. Create a role-based sharing rule to share all Accounts with the Sales Operations and Renewals roles.
• B. Create a criteria-based sharing rule to share Accounts with the Sales Operations and Renewals public groups.
• C. Add Renewals and Sales Operations team members to a sales user's default Opportunity team.
• D. Create Renewals and Sales Operations Account team member roles and have Sales allocate Account team members to the appropriate users.

Correct answer: D

Explanation

The correct answer is D because it allows for a structured approach to assigning Account access specifically to the members of the Renewals and Sales Operations teams based on their roles. Options A and B do not provide the granularity needed for GDPR compliance, as they involve broader sharing rules. Option C does not directly address Account access and limits the control over who can view personal information.