Salesforce Certified Sales Cloud Consultant — Question 170

Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month club. Regional sales managers (RSMs) must approve discounts greater than 5%. Regional vice presidents (RVPs) also must approve discounts greater than 10%.

Which two steps should a consultant recommend to satisfy these requirements? (Choose two.)

Answer options

• A. Use How to automatically submit approvals over a 5% discount.
• B. Use Flow to send an approval Task and email to the RSM and RVP.
• C. Create two Approval Processes, one with the RSM and one with the RVP.
• D. Create a two-step Approval Process with the RSM and RVP as approvers.

Correct answer: A, D

Explanation

Option A is correct because it directly automates the approval process for discounts over 5%, aligning with the requirements. Option D is also correct as it establishes a clear two-step approval process for discounts exceeding 10%. Options B and C do not fully satisfy the requirements as they either complicate the process or do not automate the approvals effectively.