Salesforce Certified Sales Cloud Consultant — Question 17

The sales director at Cloud Kicks does not want users viewing each other's Opportunities, but wants users to check to see that the Account does not already exist prior to creating a new Account.
Which Organization-Wide Default should the Consultant recommend?

Answer options

• A. Set Account to Public Read Only, and Opportunity to Public Read Only.
• B. Set Account to Public Read/Write, and Opportunity to Private.
• C. Set Account and Opportunity to Private.
• D. Set Account to Public Read Only, and Opportunity to Controlled by Parent.

Correct answer: B

Explanation

The correct choice is B because setting Account to Public Read/Write allows users to check for existing Accounts while keeping Opportunities private, ensuring that users do not see each other's Opportunities. Option A does not allow for creating new Accounts since it restricts write access. Option C completely restricts access to both Accounts and Opportunities, and option D does not provide the necessary visibility for Account verification.