Salesforce Certified Sales Cloud Consultant — Question 159

Cloud Kicks wants to send a notification to sees reps when their opportunities remain open past the close date.

Which two solutions should the consultant recommend to meet the requirement?

Answer options

• A. Add sales reps to the Opportunity Team.
• B. Enable Einstein Opportunity Insights.
• C. Use Flow with a scheduled action and an email alert.
• D. Instruct sales reps to follow their opportunities.

Correct answer: B, C

Explanation

The correct answers are B and C because enabling Einstein Opportunity Insights provides automated insights that can trigger notifications, while using Flow allows for a customizable solution to send alerts based on specific criteria. Options A and D do not automatically notify sales reps when opportunities remain open past the close date, making them ineffective for this requirement.