Salesforce Certified Sales Cloud Consultant — Question 147

Universal Containers wants to implement Einstein Activity Capture (EAC).

Which two options should the consultant consider when designing the solution? (Choose two.)

Answer options

• A. EAC events are unable to be synched with contacts and leads.
• B. EAC adds events to the activity timeline for custom objects.
• C. EAC is a two-way sync for events and contacts.
• D. EAC supports emails, events, and contacts.

Correct answer: B, D

Explanation

Option B is correct because EAC does add events to the activity timeline for custom objects, which is essential for tracking. Option D is also correct as EAC supports emails, events, and contacts. Option A is incorrect since EAC can sync with contacts and leads, and Option C is wrong because EAC primarily offers a one-way sync for events and contacts.