Salesforce Certified Sales Cloud Consultant — Question 142

Cloud Kicks (CK) needs to comply with GDPR requirements. Personal information is limited to only users who need access to a company's Account. CK has a private Account model.

How should the consultant provide specific Account access to the renewals and sales operations teams?

Answer options

• A. Change the roles of renewals and sales operations team members in the default Opportunity team.
• B. Create a criteria-based sharing rule to share Accounts with the sales operations and renewals public groups.
• C. Create a role-based sharing rule to share all Accounts with the sales operations and renewals roles.
• D. Build renewals and sales operations Account team member roles and allocate them to the appropriate users.

Correct answer: B

Explanation

The correct answer is B, as a criteria-based sharing rule allows for precise sharing of Accounts with specific public groups, aligning with the requirements of GDPR. Options A and C do not tailor access specifically to the needs of the teams, and D, while creating roles simplifies management, does not ensure the necessary sharing of Accounts under GDPR compliance.