Salesforce Certified Sales Cloud Consultant — Question 13

Universal Containers wants to capture business sector information on a lead and display the information on the account and contact once the lead has been converted.
How can these requirements be met?

Answer options

• A. Create a custom field on the Lead and Account objects and configure mapping of these two fields for conversion. Create a custom formula field on the Account object to pull the value from the Contact object.
• B. Create a custom field on the Lead and Account objects. Create a custom formula field on the Contact object to pull the value from the Account object.
• C. Create a custom field on the Lead, Account, and Contact objects and configure mapping of these two fields for conversion. Use a trigger to update the Contact field with the Account value.
• D. Create a custom field on the Lead and Account objects and configure mapping of these two fields for conversion. Create a custom formula field on the Contact object to pull the value from the Account object.

Correct answer: D

Explanation

The correct answer is D because it ensures that the business sector information is captured on both the Lead and Account objects, and the formula field on the Contact object allows it to automatically pull the value from the Account. Options A and B do not meet the requirement of displaying the information on both Contact and Account, while option C introduces unnecessary complexity by using a trigger instead of simpler field mapping.