Salesforce Certified Sales Cloud Consultant — Question 115

Cloud Kicks is a large global company. The week of global training falls on a holiday week for the European region, and they will be out of the office on holiday.
Which best practice should the Consultant recommend to overcome this obstacle?

Answer options

• A. Set up a training session for just the European region and run the scheduled training.
• B. Talk to the manager of that region and tell them how important training is and that they should come.
• C. Run the training as planned and record it so the other users can watch the video.
• D. Move training for all users to the following week and communicate the change.

Correct answer: D

Explanation

The correct answer is D because rescheduling the training ensures that all users can participate without conflicts due to holidays. Option A only addresses the European region, which may leave out other users. Option B relies on management persuasion that may not be effective. Option C does not accommodate users who are unavailable to attend live training.