Salesforce Certified Platform App Builder — Question 275

When an opportunity has a discount of more than 40%, notify the CEO via e-mail and request sign-off. Provide a way for the CEO to leave comments.
Which tool would you use for the following use case?

Answer options

• A. Process builder
• B. Flow
• C. Workflow
• D. Approvals

Correct answer: B

Explanation

The correct answer is Flow because it allows for complex logic, including sending emails and collecting comments from the CEO. Process builder and Workflow are limited in functionality compared to Flow, and while Approvals can manage sign-off, it does not facilitate the same level of interactivity with comments.