Salesforce Certified Platform App Builder — Question 255

Universal Containers has a Lightning record page that supports both the mobile app and desktop. An app builder has downloaded a custom Lightning component from AppExchange, but users are unable to view the component on mobile devices.
What can be the issue?

Answer options

Correct answer: D

Explanation

The correct answer is D because the custom Lightning component was specifically developed for desktop use and is not compatible with mobile devices. Option A is incorrect as the template may still support mobile. Options B and C relate to activation but do not address the compatibility issue directly.