Salesforce Certified Platform App Builder — Question 254

Universal Containers conducts evaluations of its sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, their managers, and their manager's executives can view the rep's evaluation record, but the reps should not be able to view the executive comment fields on their review.
How can these requirements be met?

Answer options

• A. Use a private sharing model granting record access using hierarchy; manage field access with record types and field-level security.
• B. Use a private sharing model granting record access using custom settings; manage field access with page layouts and field-level security.
• C. Use a private sharing model granting record access using hierarchy; manage field access with field-level security.
• D. Use a private sharing model granting record access using custom settings; manage field access with record types and page layouts.

Correct answer: C

Explanation

The correct answer is C, as it allows for a private sharing model that grants access based on hierarchy, ensuring that only authorized users can view the evaluation records. Using field-level security effectively hides the executive comments from the sales reps while still allowing necessary visibility for managers and executives. The other options either incorrectly mention custom settings or do not adequately manage field access in line with the requirements.