Salesforce Certified Platform App Builder — Question 181

Universal Containers wants to collaborate with its customers within Salesforce, and has decided to enable the Allow Customer Invitations Chatter Setting.
What permission is granted to Customers when invited to a Chatter Group?

Answer options

• A. The ability to @mention accounts of which they are a contact.
• B. The ability to interact with members of their groups.
• C. The ability to request access to public groups.
• D. The ability to invite members to groups of which they are a member.

Correct answer: B

Explanation

The correct answer is B because customers who are invited to a Chatter Group can interact with other members, fostering collaboration. Options A, C, and D do not accurately reflect the permissions granted to customers within a Chatter Group context, as they focus on actions that are not applicable to customers in this scenario.