Salesforce Certified Platform App Builder — Question 180

Universal Containers needs to update a field on an Account when an Opportunity Stage is changed to Closed Lost.
Which two should be used to accomplish this requirement? (Choose two.)

Answer options

• A. Workflow Rule
• B. Approval Process
• C. Process Builder
• D. Assignment Rule

Correct answer: A, C

Explanation

The correct answers are A and C because both Workflow Rules and Process Builder can automate field updates based on specific criteria, such as Opportunity Stage changes. In contrast, Approval Processes are used to manage approval workflows and Assignment Rules are meant for assigning records, making them unsuitable for this scenario.