Salesforce Certified Platform App Builder — Question 119

Universal Containers (UC) has several large customers that sell their products through dealers. Each customer and dealer has an individual rep who works directly with UC and each is billed separately.
How should an app builder implement these requirements?

Answer options

• A. Create both customer and dealer as accounts, create account teams on each account and associate the dealer records with the parent account.
• B. Create a single parent record, add each rep as a contact to the parent account and add each dealer as a child record.
• C. Create both customer and dealer as accounts, add each rep as a contact on the corresponding account and create an account hierarchy.
• D. Create a single account record, add each rep as a contact and create a custom dealer object.

Correct answer: C

Explanation

The correct answer is C because it allows each customer and dealer to be managed as separate accounts while linking their representatives appropriately. This setup ensures that contacts are tied to their corresponding accounts, facilitating accurate billing and relationship management. Options A and B do not effectively separate the relationships, while option D lacks the necessary structure for dealers.