Salesforce Certified OmniStudio Consultant — Question 21

A business has a project that must be completed soon in order to meet important deadlines. However, the developer on the project has left the company, and the new team on the project has decided to use OmniStudio tools. The development work completed so far was done using APEX code. The new team must complete the project following these guidelines:

Minimize implementation time -
Ensure end-user processes are as simple as possible

Find a way to ensure optimal UX -
In this scenario, what two actions should the consultant recommend to the project team? (Choose two.)

Answer options

• A. Replace existing APEX using DataRaptors and HTTP Actions
• B. Implement FlexCards and OmniScripts for the front-end
• C. Create new LWC templates for branding and styling
• D. Use existing APEX classes as data sources

Correct answer: B, D

Explanation

The correct options, B and D, focus on utilizing OmniStudio's capabilities while retaining the existing APEX infrastructure. Option B ensures an optimal user experience by integrating FlexCards and OmniScripts, which are designed for user interface improvements. Option D allows the team to efficiently utilize the existing APEX classes, minimizing additional development work. Options A and C are not ideal as they involve replacing existing code or creating new templates, which could increase implementation time.