Salesforce Certified OmniStudio Consultant — Question 20

A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation. In the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email. Users are also presented a brief questionnaire regarding customer satisfaction.
Which three input elements can the consultant recommend to improve usability and to provide validation? (Choose three.)

Answer options

• A. Headline
• B. Range
• C. Email
• D. Text Area
• E. Radio Group

Correct answer: B, C, E

Explanation

The correct options are Range, Email, and Radio Group. The Range input allows for numerical validation for age, Email provides validation for email formats, and Radio Group can offer predefined options for customer satisfaction, reducing typing. The Headline and Text Area do not enhance validation or usability in the same way.