Salesforce Certified OmniStudio Consultant — Question 17

A company has account information that they want to display to agents in a summarized view. For each account, they want to display icons that allow the user to launch guided processes for frequent tasks. The processes are reused in other parts of the business.
Which three OmniStudio tools are needed to meet these requirements? (Choose three.)

Answer options

• A. OmniStudio Actions
• B. Flyouts
• C. OmniScript
• D. FlexCards
• E. Navigate Actions

Correct answer: B, C, D

Explanation

The correct tools to achieve the summarized view with guided processes are Flyouts, OmniScript, and FlexCards. Flyouts provide a way to display additional information, OmniScript enables guided processes, and FlexCards serve to present account data efficiently. The other options, OmniStudio Actions and Navigate Actions, do not directly address the requirements for displaying summarized account information with interactive icons.