Salesforce Certified OmniStudio Consultant — Question 11

A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered.
What FlexCard feature should the consultant recommend to address this issue?

Answer options

• A. Zones
• B. States
• C. Actions
• D. Flyouts

Correct answer: D

Explanation

The correct answer is D, Flyouts, which allows for a cleaner presentation of information by displaying additional details only when requested, thereby reducing clutter. Options A, B, and C do not specifically address the issue of overcrowding in the FlexCard layout, as Zones and States focus on structuring content and Actions pertain to user interactions rather than visual organization.