Salesforce Certified Marketing Cloud Email Specialist — Question 73

A marketing team is using the Import Activity to import a CSV file into a data extension. The file location is the system default File Location: Enhanced SFTP. The import has failed and the error is `File Not Found.`
Which two steps should resolve the issue? (Choose two.)

Answer options

Correct answer: B, D

Explanation

The correct answers are B and D. Ensuring that the file name matches on the SFTP resolves the file not found issue, and having the file in the correct Import Folder is necessary for it to be accessible during the import process. Changing the file format or renaming it using the Import Wizard does not address the underlying issue of the file's location or naming discrepancy.