Salesforce Certified Marketing Cloud Administrator — Question 53

Northern Trail Outfitters uses Marketing Cloud Connect to leverage Sales Cloud data in their Journeys. A user recently reported the data coming from Sales Cloud is NOT up to date.
Where should the Marketing Cloud admin begin troubleshooting?

Answer options

• A. Setup > Synchronized Data Extensions
• B. Contact Builder > Data Sources
• C. Contact Builder > Synchronized Data Extensions

Correct answer: C

Explanation

The correct answer is C because the Synchronized Data Extensions in Contact Builder are specifically where data from Sales Cloud is managed and updated. Options A and B do not provide the relevant access to troubleshoot the synchronization issues with the Sales Cloud data.