Salesforce Certified Development Lifecycle and Deployment Architect — Question 27

Universal Containers (UC) has four different business units (BUs) with different processes that share global customers. UC has implemented a multi-org strategy with one org-consolidating customer 360-degree view, and four orgs for the different BUs. Each of the BU orgs read and write customer information from/to the customer 360-degree view org in real time.

UC is now launching a new BU that will use Salesforce. It does not share customers with the other BUs and needs flexibility in UC’s business processes.

What should an architect recommend as an org strategy for this new BU?

Answer options

• A. Deploy the new BU in customer 360-degree view org, and read and write customer information from it without need of custom integration.
• B. Use the same Salesforce org of another BU that shares geographical localization with the new BU.
• C. Use a new Salesforce org for the new BU, and customize integration so that it reads and writes customer information from the customer data org.
• D. Use a new stand-alone Salesforce org for the new BU, not integrated with the others.

Correct answer: B

Explanation

The correct answer is B, as using the same Salesforce org as another BU that shares geographical localization can streamline operations and ensure consistency. Option A is incorrect because integrating the new BU directly into the customer 360-degree view may not provide the necessary flexibility. Option C suggests a new org with custom integration, which complicates the architecture unnecessarily, while D proposes a stand-alone org that may hinder potential collaboration and data sharing.