Salesforce Certified Development Lifecycle and Deployment Architect — Question 26

Universal Containers (UC) has gone through a global organization restructuring and process review during the last year, which triggered a review of its Salesforce org strategy. After thorough analysis of its org and global customers, UC decided to start a project to merge its Salesforce orgs, going from a multi-org to a single-org strategy.

In this scenario, what are three benefits of going to a single-org strategy? (Choose three.)

Answer options

• A. Automatically unify data model among all lines of business
• B. Consolidating the business processes would be simplified
• C. Improved Chatter collaboration across different business units
• D. Lower administration overhead costs
• E. Easier to get a 360-view of the customer

Correct answer: C, D, E

Explanation

The correct answers, C, D, and E, highlight the key advantages of a single-org strategy. Improved Chatter collaboration fosters better communication across departments, while reduced administration overhead leads to cost efficiency. Additionally, having a unified system makes it simpler to obtain a complete view of customer interactions, enhancing customer relationship management. Options A and B, while beneficial, do not directly pertain to the specific advantages of a single-org approach.