Salesforce Certified CPQ Specialist — Question 77

Universal Containers is rolling out a new version of its Premier Support offering named Premier Pro. The sales operations team wants to ensure that when a sales rep renews an existing Contract with Premier Support, it is replaced with Premier Pro.
What does the Admin need to do to support this business requirement?

Answer options

• A. Set the Renewal Product field on the Premier Support Product record to Premier Pro.
• B. Set the Upgrade Target field on the Premier Support Product record to Premier Pro.
• C. Create a Report of all Renewal Quotes with Premier Support Product and replace Quote Lines with Premier Pro.
• D. Create a Price Rule to replace Premier Support Quote Lines with Premier Pro.

Correct answer: A

Explanation

The correct answer is A because setting the Renewal Product field on the Premier Support Product record to Premier Pro ensures that any renewal will automatically switch to the new offering. Option B is incorrect as the Upgrade Target field does not directly manage renewals. Options C and D involve manual processes that do not align with the requirement for automatic replacement during renewals.