Salesforce Certified CPQ Specialist — Question 122

Universal Containers’ users are able to generate Quote Documents and navigate to all Quote Document records in the org. These users are unable to use the View button on documents created by another user.
How should the admin ensure that users are able to view these documents by default?

Answer options

• A. View all permissions should be granted on the Quote Document object.
• B. View All permissions should be granted on the standard Document object.
• C. A workflow rule should be used to change the Document Folder field on the Quote object.
• D. The Document Folder chosen in package settings must be visible to all users,

Correct answer: D

Explanation

The correct answer is D because making the Document Folder visible to all users allows them to access documents created by others. Options A and B focus on permissions that do not directly address the visibility of the specific folder. Option C suggests a workflow rule that does not resolve the issue of document visibility across users.