Salesforce Certified CPQ Specialist — Question 118

Universal Containers (UC) sells its Products in three currencies: USD, GBP, and EUR. UC wants to make a renewable Support SKU available for selection in only USD and EUR and has completed the necessary configuration and/or record creation to support the behavior.
What is the expected behavior when a user attempts to add the Support SKU to a Quote in each currency?

Answer options

• A. USD: Added to Quote at Pricebook Entry’s List Price GBP: Product is unavailable in Product Selection EUR: Added to Quote at Pricebook Entry’s List Price
• B. USD: Added to Quote at Pricebook Entry’s List Price GBP: Added to Quote with 0 List Price EUR: Added to Quote at Pricebook Entry’s List Price
• C. USD: Product is unavailable in Product Selection GBP: Product is unavailable in Product Selection EUR: Product is unavailable in Product Selection
• D. USD: Error presented to User in Product Selection GBP: Error presented to User in Product Selection EUR: Error presented to User in Product Selection

Correct answer: A

Explanation

The expected behavior is that in USD, the Support SKU can be added to the Quote at its List Price, while in GBP it is unavailable, and in EUR, it can also be added at its List Price. Options B, C, and D are incorrect because they either suggest the product is available when it shouldn't be, or indicate errors or zero pricing where the product is actually configured to be available.