Salesforce Certified Business Analyst — Question 97

A business analyst (BA) at Universal Containers has been assigned to a Salesforce project that will have an impact on more than 5,000 office locations across the globe. The BA needs to identify the people who can describe the business problem and provide detailed requirements.
Which document should the BA use?

Answer options

Correct answer: C

Explanation

The correct answer is C, as a Stakeholder analysis helps identify individuals who can provide insights into the business problem and requirements. The RACI chart is used for defining roles and responsibilities, while User stories focus on the end-user perspective rather than identifying stakeholders.