Salesforce Certified Business Analyst — Question 95

Management at Cloud Kicks has asked a business analyst (BA) to gain alignment from a group of people to determine what is in scope and out of scope on a Salesforce project.
Which group should the BA include early in the scoping process?

Answer options

• A. Scrum team
• B. Stakeholders
• C. Personas

Correct answer: B

Explanation

The correct answer is B, as stakeholders are the individuals or groups with a vested interest in the project, and their input is crucial for defining the scope. Involving them early ensures that their needs and expectations are considered. Options A and C, while important, do not have the same level of influence on project scope as stakeholders do.