Salesforce Certified Business Analyst — Question 91

Universal Containers is developing a new recruitment app using Service Cloud. The project team has started writing user stories including:

"As a human resources (HR) manager, I need to document the progress of a candidate’s submission so I can manage the candidate’s application throughout the recruiting process."

What is one definition of done for this user story?

Answer options

• A. The Candidate Status field can be updated.
• B. The Candidate object has Edit access.
• C. The acceptance criteria has been approved.

Correct answer: A

Explanation

The correct answer is A because the ability to update the Candidate Status field directly relates to tracking the progress of a candidate's application. Options B and C, while important, do not directly fulfill the requirement of documenting candidate progress.