Salesforce Certified Business Analyst — Question 60

After reviewing a technical demo, the Northern Trail Outfitters sales leadership team wants to make adjustments to the original requirements around Sales Cloud opportunity management.
What should the business analyst do to manage the requested changes?

Answer options

• A. Update the change management document and user acceptance testing plans.
• B. Update the change request log and draft a new user story.
• C. Update the gap analysis document and scope statement specification.

Correct answer: B

Explanation

The correct answer is B, as updating the change request log and drafting a new user story allows the business analyst to properly document and manage the requested changes. Option A does not directly address the change requests, while option C focuses on a gap analysis that is not relevant to managing change requests.