Salesforce Certified Business Analyst — Question 59
The business analyst at Universal Containers is writing user stories to support the Salesforce implementation for the sales operations division. There is a request for visibility into the sales reps' pipeline so they can see their revenue.
Which missing component is necessary to finish this user story?
Answer options
- A. When
- B. Why
- C. Who
Correct answer: C
Explanation
The correct answer is C, as identifying 'Who' is essential to clarify the user role within the user story. Options A and B, while important, do not specify the user or stakeholder, which is crucial for understanding who will benefit from the pipeline visibility.