Salesforce Certified Business Analyst — Question 54

Northern Trail Outfitters (NTO) plans to significantly grow its workforce and wants to increase the overall security of Its Sales Cloud instance. NTO has previously implemented a complex security solution with organization-wide defaults, criteria-based sharing rules, and dozens of user profiles. NTO has asked a business analyst (BA) for recommendations on how to proceed.
Which aspect of a potential solution is most important for a BA to consider?

Answer options

• A. User adoption
• B. Scalability
• C. System downtime

Correct answer: B

Explanation

Scalability is essential because as NTO grows its workforce, the security solution must be able to accommodate a larger number of users and profiles without compromising security. User adoption, while important, becomes less relevant if the system cannot scale effectively to meet the demands of a growing organization. System downtime is a concern, but it is not as crucial as ensuring the solution can expand with the organization's needs.