Salesforce Certified Business Analyst — Question 34

Universal Containers wants to build a simple activity capture process for leads. One of the objectives is to minimize technical debt and inherit new features of the Salesforce Platform in future releases.
What should the business analyst recommend to meet the requirements?

Answer options

• A. Standard object for activity capture, Screen Flow user interface
• B. Standard object for activity capture, custom Lightning Web Component user interface
• C. Custom object for activity capture, custom Lightning Web Component user interface

Correct answer: A

Explanation

The correct choice, A, utilizes a standard object for activity capture along with a Screen Flow user interface, which ensures compatibility with future platform enhancements and minimizes technical debt. Options B and C involve custom components, which can increase complexity and technical debt, making them less suitable for the requirement of maintaining a simple and adaptable solution.