Salesforce Certified Business Analyst — Question 3

A business analyst (BA) at Northern Trail Outfitters is preparing for a user acceptance testing (UAT) session for a global Sales Cloud project.
What should the BA do to engage the business most effectively during UAT?

Answer options

• A. Hand off ownership for writing, reviewing, and executing UAT scenarios, providing feedback, and approval for release to business stakeholders.
• B. Work with quality assurance analysts to collaborate in writing, reviewing and executing UAT scenarios, providing feedback, and approval for release.
• C. Work with business stakeholders to collaborate in writing, reviewing, and executing UAT scenarios, providing feedback, and approval for release.

Correct answer: C

Explanation

The correct answer is C because involving business stakeholders directly in the creation and execution of UAT scenarios ensures that their insights and needs are prioritized, which is crucial for a successful UAT. Option A is incorrect as it relegates the responsibilities to stakeholders without BA involvement, and option B focuses too much on quality assurance analysts, potentially sidelining the business's direct input.