Salesforce Certified Associate — Question 32

A Salesforce associate has been asked to identify all contacts that have had interactions with their company in the last year.
What should the associate use to identify these contacts?

Answer options

• A. The last related activity date
• B. The contact’s Last Modified Date
• C. The Active field

Correct answer: A

Explanation

The correct answer is A, as the last related activity date directly indicates when a contact last interacted with the company. Option B, the contact’s Last Modified Date, only reflects when the contact's record was last updated and does not necessarily relate to interactions. Option C, the Active field, simply indicates whether a contact is currently active and does not provide information on past interactions.